PRIVACY NOTICE

Last updated: January 2026

1. Data Controller

PEPA POMBO DESINGS S. DE R.L. DE C.V., domiciled in Colombia, is responsible for the processing of the personal data you provide through our website and contact channels.

2. Purpose of Data Processing

The personal data we collect will be used for the following purposes:

a) To process and manage purchases and orders made through our website.
b) To deliver and invoice products, manage shipping, and provide customer service.
c) To contact you regarding order confirmations, updates, and service-related notifications.
d) To send marketing communications, promotions, newsletters, and brand updates (subject to prior authorization, when applicable).
e) To comply with legal, tax, and accounting obligations.
f) To improve our products, services, processes, and overall user experience.

3. Personal Data Collected

We may collect, among others, the following types of personal data:

• Full name

• Identification number

• Shipping address

• Email address

• Phone number

• Payment information

• Browsing and website interaction data

4. Methods of Collection

Personal data may be collected when you:

• Create an account on our website.

• Place an order or request a quotation.

• Subscribe to our newsletter.

• Complete forms, surveys, or interact through chat.

• Browse our website.

5. Data Sharing and Transfers

Your personal data will not be shared with unaffiliated third parties, except when necessary to fulfill the purposes described above (such as shipping companies or payment processors), or when required by law or by a competent authority.

6. Data Subject Rights

You have the right to:

• Access, update, rectify, or delete your personal data.

• Revoke your consent for data processing (when applicable).

• Object to the processing of your data for marketing purposes.

To exercise your rights, you may contact us at: contacto@pepapombo.com (or the appropriate official email address).

7. Data Security

We implement appropriate technical, administrative, and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.

8. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes described herein and to comply with applicable legal and tax obligations.

9. Acceptance

By using our website, you acknowledge and accept this Privacy Notice and the processing of your personal data in accordance with the purposes outlined above.

10. Amendments

We reserve the right to update or modify this Privacy Notice at any time. Any changes will be published on our website or communicated through available channels.