TERMS AND CONDITIONS

Last updated: January 2026

1. MERCHANT INFORMATION

Store name: PEPA POMBO
Legal business name / Responsible party: PEPA POMBO DESINGS S DE RL DE CV

2. ACCEPTANCE OF TERMS

Access to and use of this website implies full acceptance of these Terms and Conditions.

3. LEGAL CAPACITY

Users must have legal capacity to enter into contracts in accordance with Colombian law.

4. PRODUCTS AND SERVICES

Description, characteristics, and availability of the products offered in the store.

5. PRICES

All prices are expressed in Colombian Pesos (COP) and include applicable taxes, unless otherwise stated.

6. PURCHASE PROCESS

Conditions for placing, confirming, and validating orders.

7. PAYMENT METHODS

Available payment methods and applicable conditions.

8. SHIPPING AND DELIVERY

Coverage areas, estimated delivery times, shipping costs, and delivery conditions.

9. RIGHT OF WITHDRAWAL

Conditions to exercise the right of withdrawal in accordance with Article 47 of Law 1480 of 2011.

10. EXCHANGES, RETURNS, AND REFUNDS

Applicable procedures, deadlines, and conditions.

11. WARRANTIES

Conditions of the legal warranty in accordance with Colombian regulations.

12. INTELLECTUAL PROPERTY

Rights related to the content, trademarks, images, and materials on the website.

13. LIMITATION OF LIABILITY

Scope and exclusions of the merchant’s liability.

14. PERSONAL DATA PROTECTION

Processing of personal data in accordance with Law 1581 of 2012 and applicable regulations.

15. MODIFICATIONS

Right to update or modify these Terms and Conditions at any time.

16. GOVERNING LAW AND JURISDICTION

These terms are governed by the laws of the Republic of Colombia.